1. Information we collect
In order to respond to your inquiry or project consultation, we may collect the information you voluntarily provide through our website, including your name, company, email, phone number, country/region, project requirements, product interests, and other relevant details.
2. How we use your information
We use your information for the following purposes: responding to quotations, technical consultations, product recommendations, customer follow-up, service support, and internal business analysis.
- Replying to your inquiry and providing the information you requested.
- Assessing your needs and recommending suitable products or solutions.
- Maintaining contact records and internal service quality management.
- Complying with legal obligations, security checks, and necessary business operations.
3. Information retention and security
We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or loss. The information is retained only for the period needed to fulfill the stated purpose or as required by law.
4. Third-party processing
We may share your information with trusted business partners or service providers when necessary to fulfill the inquiry, support operations, or provide products and services. Such third parties are required to keep your information confidential and use it only within the scope of the agreed service.
5. Your rights
You may request access, correction, deletion, or restriction of your personal data, subject to applicable laws and the legitimate interests of the company. If you have any questions about this Policy or your information, please contact us using the contact information on our website.
6. Cookies and website statistics
Our website may use cookies or similar technologies to improve user experience, retain preferences, and analyze website traffic for product and service optimization. These tools help us understand which pages and content are useful to visitors without identifying your identity in a way that is not necessary for such analysis.
7. Contact us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us via the contact page or the contact information displayed on our website.
Company: Shenzhen Shengbang Communication Co., Ltd.